Switched to Godaddy Hosting - Users can't log in

I recently switched from a dedicated server to godaddy shared hosting. I have php 5 and installed zend optimizer. The site is running well, except that users cannot login. I also can't log into the admin panel. Any ideas?

Cookie problem.

Clear cache.

Try lowering the Session Security Level in Advanced Settings.

Take a look at the cookies that are being sent by your website.

I tried clearing the cache and cookies, but it didn't help. Could this be a configuration problem with php?

I've been looking through my install, but can't find what I'm looking for.

I'm looking for a cookie configuration, but I could be thinking about some of my other CMS web sites.

Any other ideas?

When you transferred your site did you use FTP or did you gzip it then uncompress it on the server?

And if you used FTP are you sure the php files were transferred as binary, especially inc/session_db.php and inc/class.mysql.php as I believe those are the files that handle the login process.

The other thing you could do is download the server config check file from Esvon - http://www.esvon.com/support/index.php?_m=downloads&_a=view - upload it to your server and view it in a browser - that will confirm that the basic setup is ok.

hth,
Charles

I used the esvon script and it verified my server can run it.

I did ftp in binary without compression. I tried uploading those files again (in binary), but it didn't fix it.

Do you think it's a server configuration problem? This is what I have for php sessions:

Code:

Session Support enabled
Registered save handlers files user sqlite
Registered serializer handlers php php_binary wddx

Directive Local Value Master Value
session.auto_start Off Off
session.bug_compat_42 Off Off
session.bug_compat_warn On On
session.cache_expire 180 180
session.cache_limiter nocache nocache
session.cookie_domain no value no value
session.cookie_httponly Off Off
session.cookie_lifetime 0 0
session.cookie_path / /
session.cookie_secure Off Off
session.entropy_file no value no value
session.entropy_length 0 0
session.gc_divisor 100 100
session.gc_maxlifetime 1440 1440
session.gc_probability 1 1
session.hash_bits_per_character 5 5
session.hash_function 0 0
session.name PHPSESSID PHPSESSID
session.referer_check no value no value
session.save_handler files files
session.save_path /tmp /tmp
session.serialize_handler php php
session.use_cookies On On
session.use_only_cookies Off Off
session.use_trans_sid 0 0

What version of EC are you using?

Version 4.0.2

have you checked your temp files to see if a session cookie is being delivered to your machine from your website ?

I have same problem any ideas?

I like Godaddy for their domain name control panel.

I do NOT like their hosting.  I do not use them for hosting.  I do recommend Lunarpages.

Have you checked to see if the cookie is being sent to your machine ?

Godaddy does offer pretty good support, have you talked to them ?

We had to have Vladimir update the following files:
inc/session_db.php
inc/class.mysql.php

Worked fine after that

I guess I'm still wondering what was different and why those files had to be updated.

I have the same problem, did this get resolved? 

The only possible resolution I see based on this thread is the file/code update by esvon on the session_db.php file.